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Privacy Policy 2026

Last updated: June 2026

Introduction

B1G Player (“we”, “our”, “us”) values the privacy of every user who visits our website or uses our services. This Privacy Policy explains how we collect, use, protect, and manage your information when you access b1gplayer.uk and use our IPTV-related services.

Information We Collect

We may collect different types of information depending on how you interact with our website and services:

Personal Information

  • Name and email address when submitted for subscription setup or account activation
  • WhatsApp or Telegram contact details when you contact our support team
  • Payment-related information processed securely through third-party payment providers

Non-Personal Information

  • Browser type, version, and general usage details
  • Device type, operating system, and technical information
  • IP address and approximate location data
  • Pages viewed, session activity, and time spent on our website

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our IPTV service
  • To create, activate, and manage customer accounts
  • To process subscription purchases and related requests
  • To respond to support questions and service issues
  • To improve the performance of our website and services
  • To send important service updates and account-related messages

Data Protection

We use reasonable security measures to help protect your personal information from unauthorised access, misuse, alteration, disclosure, or loss. However, no online transmission method or electronic storage system can be guaranteed to be completely secure.

Third-Party Services

We may work with third-party providers for payment processing, analytics, and service-related tools. These third parties operate under their own privacy policies, which we recommend reviewing. We do not sell, trade, or rent your personal information to third parties.

Cookies

Our website may use cookies to improve functionality and provide a better browsing experience. Cookies are small data files stored on your device. You can manage or disable cookies through your browser settings at any time.

Your Rights

Depending on applicable data protection laws, you may have the right to:

  • Request access to the personal data we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Request deletion of your personal data where applicable
  • Withdraw consent for certain types of data processing
  • Submit a complaint to a relevant data protection authority

Data Retention

We keep personal information only for as long as needed to provide our services, manage customer support, meet legal requirements, or fulfil the purposes for which the information was collected.

Children’s Privacy

Our services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from children or individuals under the age of 18.

Changes to This Policy

We may revise this Privacy Policy from time to time to reflect updates to our services, legal requirements, or business practices. Any changes will be posted on this page with the updated date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: