Privacy Policy

Last Updated: July 2026

Introduction

At B1GPlayer.co.uk, we respect your privacy and are committed to protecting your personal information. As the official UK subscription provider for B1G IPTV, this Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights when you visit our website, contact our support team, or purchase a B1G IPTV subscription.

Information We Collect

Depending on how you interact with our website and services, we may collect the following information.

Personal Information

• Name provided when making enquiries or purchasing a B1G IPTV subscription.
• Email address used for customer support, account communication, or service updates.
• WhatsApp or Telegram contact details when contacting our support team.
• Payment information processed securely by authorised payment providers. We do not store complete payment card details.

Technical Information

• IP address and approximate geographic location.
• Browser type, operating system, and device information.
• Website usage information, including pages visited and session activity.
• Cookies and similar technologies used to improve website functionality and performance.

How We Use Your Information

Your information may be used for the following purposes:

• Provide and manage your official B1G IPTV subscription.
• Deliver your Username, Password, and Server URL securely.
• Respond to customer support and technical assistance enquiries.
• Process subscription orders, renewals, and payments.
• Improve our website, B1G Player services, and overall customer experience.
• Send important service announcements, security notifications, or account-related updates.
• Detect fraud, prevent misuse, and protect our website and services.

Cookies

B1GPlayer.co.uk uses cookies and similar technologies to improve website performance, understand visitor behaviour, remember user preferences, and enhance your browsing experience. You may manage or disable cookies at any time through your browser settings, although some website features may not function correctly if cookies are disabled.

Data Security

We use appropriate administrative, technical, and organisational security measures to help protect your personal information against unauthorised access, alteration, disclosure, misuse, or loss. While we take reasonable steps to safeguard your information, no internet-based system can guarantee absolute security.

Third-Party Services

We may work with trusted third-party providers for payment processing, website analytics, customer communications, and other business services. These providers operate under their own privacy policies and applicable legal requirements. We do not sell, rent, or trade your personal information to third parties.

Your Privacy Rights

Subject to applicable data protection laws, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally applicable.
• Object to or restrict certain types of data processing.
• Withdraw consent where processing is based on your consent.
• Submit a complaint to the appropriate data protection authority.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfil contractual and legal obligations, resolve disputes, maintain security, and support legitimate business operations.

Children’s Privacy

B1GPlayer.co.uk and B1G IPTV subscription services are intended for individuals aged 18 years or older. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal obligations, website functionality, or business practices. Any updates will be published on this page together with the revised “Last Updated” date.

Contact Us

If you have any questions regarding this Privacy Policy, your personal information, or our B1G IPTV services, please contact our customer support team using the details below.

• WhatsApp: +44 7366 256990
• Email: [email protected]